Auto lead management

Never Miss a Lead—Automate Your Lead Management

All incoming prospects, from AutoTrader to your own website—flow straight into FeatherLight CRM. Any ADF/XML lead source can plug in instantly, so you capture every opportunity without lifting a finger.

Say goodbye to spreadsheets and missed e‑mails, our CRM becomes your single source of truth for every lead. Here’s how we turn chaos into conversions:

⚡ Instant Auto‑Responses

Send pre‑configured email & SMS replies the moment a lead arrives—no typing, no delay, no dropped balls.

⏰ Smart Follow‑Up Reminders

Automated, status‑based follow‑up alerts ensure every prospect gets the right nudge at the right time.

🎯 Error‑Proof Status Categories

With only 5 simple status buckets, your team can’t mis‑label a lead—minimize mistakes, maximize productivity.

🔍 Lightning‑Fast Search

Find any contact or conversation in seconds with full‑text search across names, notes, and custom fields.

📝 Contextual Comment Threads

Leave notes and collaborate directly on each contact record—every update is timestamped and auditable.

🔔 Manual & Automatic Reminders

Create one‑off or system‑generated reminders on any record so no follow‑up ever falls through the cracks.

📆 Built‑In Appointment Scheduling

Book test‑drives or service visits right on the contact page—and auto‑send a reminder text to customers.

📂 Secure Document Archiving

Upload and store contracts, forms or IDs directly on the record—quick retrieval whenever you need it.

🔧 Trade‑In Vehicle Tracking

Save potential trade‑in details (make, model, VIN) on the lead record to accelerate appraisal and deal‑making.

👤 Complete Customer Profile

Store general info, employment history and private notes—everything you need to sell smarter and faster.

🔒 Secure Data & Document Portal

Encrypted credit apps, secure pay‑stub uploads and an audit‑trail history tab—protect sensitive data end‑to‑end.