Never Miss a Lead—Automate Your Lead Management
All incoming prospects, from AutoTrader to your own website—flow straight into FeatherLight CRM.
Any ADF/XML lead source can plug in instantly, so you capture every opportunity without lifting a finger.
Say goodbye to spreadsheets and missed e‑mails, our CRM becomes your single source of truth for every lead.
Here’s how we turn chaos into conversions:
⚡ Instant Auto‑Responses
Send pre‑configured email & SMS replies the moment a lead arrives—no typing, no delay, no dropped balls.
⏰ Smart Follow‑Up Reminders
Automated, status‑based follow‑up alerts ensure every prospect gets the right nudge at the right time.
🎯 Error‑Proof Status Categories
With only 5 simple status buckets, your team can’t mis‑label a lead—minimize mistakes, maximize productivity.
🔍 Lightning‑Fast Search
Find any contact or conversation in seconds with full‑text search across names, notes, and custom fields.
📝 Contextual Comment Threads
Leave notes and collaborate directly on each contact record—every update is timestamped and auditable.
🔔 Manual & Automatic Reminders
Create one‑off or system‑generated reminders on any record so no follow‑up ever falls through the cracks.
📆 Built‑In Appointment Scheduling
Book test‑drives or service visits right on the contact page—and auto‑send a reminder text to customers.
📂 Secure Document Archiving
Upload and store contracts, forms or IDs directly on the record—quick retrieval whenever you need it.
🔧 Trade‑In Vehicle Tracking
Save potential trade‑in details (make, model, VIN) on the lead record to accelerate appraisal and deal‑making.
👤 Complete Customer Profile
Store general info, employment history and private notes—everything you need to sell smarter and faster.
🔒 Secure Data & Document Portal
Encrypted credit apps, secure pay‑stub uploads and an audit‑trail history tab—protect sensitive data end‑to‑end.