Text Messaging

The Unbeatable ROI of Text Messaging

Text messaging is the single most effective way to reach your customers, 98% open rate and 95% read within 3 minutes versus email’s 20% open rate and voicemail’s 30% pickup rate. Stop letting leads go cold—start texting today.

In Feather Light Automotive CRM, texting isn’t an afterthought—it’s a first‑class channel built right into every contact record. Here’s how it turbocharges your dealership:

🚀 Instant, Real‑Time Reach

Your messages land directly in customers’ pockets—no spam folder, no gatekeepers. Fire off appointment reminders or price alerts and watch your response rates skyrocket.

📈 Sky‑High Engagement

With reply rates up to 45%, texts turn cold leads into conversations. Every incoming reply is automatically logged on the right contact—never lose track of a single chat.

🎯 Personalized Outreach

Merge CRM data into your messages—first name, vehicle interest, service history—and send hyper‑targeted campaigns that feel one‑to‑one, not one‑to‑many.

💸 Cost‑Effective Marketing

Swap expensive print or digital ads for text blasts that cost pennies per message. Bulk‑send segmented promos (service specials, new arrivals) in seconds.

🤝 Superior Customer Experience

Be there when they need you—instant updates, follow‑ups, and support texts keep customers informed, happy, and coming back for service or referrals.