With Feather Light Automotive CRM’s fully integrated communications suite, every SMS, voice call and email lives on the customer’s record—so your team always knows exactly where the conversation left off.
Supercharge your follow‑up game with unified texting, calling & emailing—no silos, no hardware, no headaches. Pick your channel and hit send: we’ll handle the rest.
All your SMS and MMS threads—whether it’s appointment reminders, price quotes or quick check‑ins—are automatically tied to the right customer record. And when you need to notify a whole segment (“service due,” “promo launch,” etc.), our bulk‑messaging tool blasts out personalized texts in seconds.
Click the “Call” button in your CRM, and the system rings your mobile instantly—no desk phone, no USB dongle. Calls get recorded, logged and timestamped under each contact, so you can revisit every conversation and coach your team on winning the close.
Launch richly formatted emails with attachments or choose from your own templates in one click. Need 24/7 lead capture? Turn on our autoresponder and instantly welcome new inquiries—even while you sleep—and funnel every reply straight into the right workflow.